LUCKNOW: Power minister Shrikant Sharma said on Friday that if electricity bills are not provided to consumers for more than three months then the recovery of unpaid meter readings will be done from billing agencies.
Presiding over a meeting to review the consumer service, the power minister said that the department is committed to protect the consumers’ rights. Sharma expressed his anguish over UP Power Corporation Limited callousness in executing agreements finalised with the billing agencies. Sharma specifically pointed out delay in arrangement of downloadable bills in urban and rural areas. At the same time, the billing agencies could not collect mobile number, meter number and the GPS location of meters within the stipulated time.
Taking strong note of the lapse, Sharma has sought a report from the UPPCL. He appealed to consumers to lodge their complaints in 1912 if billing agencies did not provide them bills on time. The minister said that applications loaded on Jhatpat connection and nivesh mitra portal be disposed of swiftly. Sharma also expressed his displeasure on UPPCL not bringing down line losses on selected feeders.
